Sub-Zero Repair Redmond · WA (425) 905-2822

561 Model · 500 Series

Sub-Zero 561 Side-by-Side

The Sub-Zero 561 is the narrowest 500 Series side-by-side: two doors in a 35 1/2 inch opening, lit dials inside the cabinet and an ice drawer in the freezer. There is no display and no stored code, so each fault is worked out from readings and tests. Call Sub-Zero Repair Redmond on (425) 905-2822.

Identify it

  • Two tall, narrow doors side by side in a 35 1/2 inch opening, the freezer on the left.
  • The refrigerator dial up on the back wall to the right; the freezer dial on the panel that sits over the ice drawer.
  • An on/off switch for the ice maker, on that same freezer panel.
  • Two crispers, a one-section dairy and one egg tray in the refrigerator side.
  • 561 on the plate inside the freezer door.
Rough opening
35 1/2 in. wide, 83 3/4 in. high
Door panels
14 5/8 and 19 1/8 in. wide, 67 11/16 in. tall
Door clearance
20 3/4 in. at 90°
Door opening
Swings to 130°; a stop kit limits it near 90°
Model plate
Freezer side, by the upper hinge
561 at a glance — Sub-Zero Repair Redmond, (425) 905-2822

Where the settings live

The 561 shares its control layout with the wider 532 and 542. The refrigerator dial is on the back wall, top right. The freezer dial is on the panel over the ice drawer, reached by sliding the drawer out, and the ice maker switch sits on the front of that same panel. A switch knocked off while the drawer was being emptied is ruled out before any part is tested.

What goes wrong, and how it is found

With no codes, the diagnosis runs on readings. A thermometer goes in each side and is compared with the dial setting; then the machinery behind the top grille is checked with the unit running. Each side has its own compressor, served by one fan that cools the compressor area, so the question is always which side is failing and whether the fault is inside the cabinet or behind the grille.

Freezer frost that keeps coming back points at the timed defrost. A refrigerator that holds temperature but loses its light may simply have had a door left open; the guide says the lights can shut off to protect parts, and come back after the doors have been closed for fifteen to thirty minutes.

Narrow doors, tight kitchens

Because both doors are narrow, the 561 fits kitchens where a wider side-by-side would hit a wall return or an island. That same narrowness makes panel thickness and handle choice matter: with a raised panel, Sub-Zero notes the wood behind the handle may have to be routed out for finger room.

Compact refrigeration unit with its back open, manifold gauges on the compressor below the condenser coil, tool bag on the floor

Asked on the phone

Can a 561 door be stopped at 90 degrees?
Yes. Its doors normally swing to 130 degrees, and Sub-Zero offered a door stop kit that holds them at about 90 where an island or wall is close. A technician can fit one if it can still be sourced. Sub-Zero Repair Redmond, (425) 905-2822.

A 561 that needs a technician?

Sub-Zero Repair Redmond · $89 service call, deducted once the repair goes ahead · on site 0800 to 2000 hrs, all seven days

Checked by
Dean Halvorsen
Bench
sealed systems and airflow
Trade
19 yrs
Card
EPA 608 certified
Revised
Overhead view of an open machine compartment with bagged relays, a multimeter and screwdrivers on the carpet beside it

Next step

Series, readout,
then a price

Give us the model off the tag and whatever the display is showing. When the fix is a clean condenser or a reset you can do yourself, you will hear that on the phone. When it needs a technician, the visit is $89 and it comes off the repair bill; the price for the work is in writing before anything is opened.

Sub-Zero Repair Redmond · on site 0800 to 2000 hrs, all seven days · calls taken 24/7