Sub-Zero Repair Redmond · WA (425) 905-2822

611 Model · 600 Series

Sub-Zero 611 Over-and-Under

The Sub-Zero 611 is the 30-inch over-and-under of the 600 Series: one refrigerator door above a freezer drawer that closes itself, with the 611G as the glass-door version. Its tag is inside the refrigerator door near the top hinge. Call Sub-Zero Repair Redmond on (425) 905-2822 with that reading and whatever the display is showing.

Identify it

  • Thirty inches wide, the slimmest full-height unit in the 600 Series installation guide.
  • A single refrigerator door over a single pull-out freezer drawer.
  • A refrigerator door that stays put when opened to about 120 degrees and draws itself shut over the last 15 or so.
  • 611 or 611G on the tag inside the refrigerator door; the G is the glass door.
Cabinet
30 in. wide, 84 in. high, 24 in. deep
Rough opening
29 1/2 in. wide, for 611 and 611G
Door clearance
30 1/8 in. minimum
Freezer
Drawer on inclined rollers, closes by gravity
Finishes
/F framed, /O overlay with panel grille, /S stainless; 611G glass
Tag
Refrigerator door liner, up by the hinge
611 at a glance — Sub-Zero Repair Redmond, (425) 905-2822

Built for the narrow opening

The 611 went into kitchens where 36 inches could not be spared. Like the rest of the series it keeps its condenser and both compressors behind the top grille, so a repair to the cooling works from above the door and leaves the side panels and the toe-kick alone.

The door cam

Where the side-by-sides have spring closures, the 611’s refrigerator door has a cam that parks the door once it is opened to about 120 degrees and then takes the door the last 15 or so degrees onto its gasket. When the door neither parks nor pulls itself in, the cam or the door’s adjustment is the first thing looked at, before any cooling fault is suspected.

The freezer drawer

The drawer rides on inclined rollers and closes by its own weight. One that stops a finger’s width short leaves the freezer open to the room, and Sub-Zero’s manuals list a door or drawer that is not closing among the first causes of a warm freezer.

Diagnosis on each control

Which control a 611 has depends on its serial number. Before serial 1810000, the display shows temperatures, SERVICE and VACUUM CONDENSER and stores nothing, so the technician works from compartment and evaporator temperatures read in Diagnostic Mode. After it, the control keeps stored EC codes, and those are read first.

New fan motor and blade held at the open lower machine compartment of a refrigerator, the old motor on the floor

Asked on the phone

Does a 611 have an ice maker?
Yes. Every 600 Series built-in except the all-refrigerator 601R and 601RG has an ICE key on its control, the 611 included. ICE and SERVICE flashing together means the fill timed out. Sub-Zero Repair Redmond, (425) 905-2822, starts with the ice maker before the water valve.

A 611 that needs a technician?

Sub-Zero Repair Redmond · $89 service call, deducted once the repair goes ahead · on site 0800 to 2000 hrs, all seven days

Checked by
Dean Halvorsen
Bench
sealed systems and airflow
Trade
19 yrs
Card
EPA 608 certified
Revised
Overhead view of an open machine compartment with bagged relays, a multimeter and screwdrivers on the carpet beside it

Next step

Series, readout,
then a price

Give us the model off the tag and whatever the display is showing. When the fix is a clean condenser or a reset you can do yourself, you will hear that on the phone. When it needs a technician, the visit is $89 and it comes off the repair bill; the price for the work is in writing before anything is opened.

Sub-Zero Repair Redmond · on site 0800 to 2000 hrs, all seven days · calls taken 24/7