01 Work We Do
Sub-Zero Refrigerator Repair
Sealed-system, evaporator and control faults on built-in and integrated Sub-Zero refrigerator columns.
What people describe on the phone
- Fridge side sitting at 50°F while the freezer is still rock hard
- Compressor never shuts off and the kitchen floor feels warm by the grille
- Water collecting under the crisper drawers and freezing into a sheet
- Door alarm keeps sounding even though the door is properly latched
What the visit covers
Cabinet and evaporator temperatures are logged before anything is touched, the defrost circuit is cycled by hand, and the sealed system is read under gauges where the readings call for it. You get the actual cause in writing, plus the part number and the price, before the repair starts. The visit runs on a flat $89 service call, credited in full against an approved repair.
Common failure items for the widespread built-in platforms ride on the van — evaporator fan motors, defrost heaters and terminators, thermistors, door gaskets, fill valves and control boards. Anything model-specific is ordered against your serial number so it fits the first time.
04Closed tickets
What Redmond customers said
5.0 / 51,377 reviews
Panel-ready column in a tight cabinet run, so I braced for damage. It came out on blankets and went back in square. The walnut fronts are untouched and the price matched the quote.
Water pooled under the crisper drawers and froze into a sheet I chipped out every weekend. Behind the liner the drain tube was packed with mineral scale. Cleared, warmed through, defrost cycle rechecked. Dry since.
Fresh food side crept into the low fifties over a weekend while the freezer stayed hard. The evaporator fan had stalled with a burnt winding. New motor, then temperatures logged until it settled at thirty-eight.
Book it in
Get a straight answer
before you spend a dollar
Tell us the model and what the unit is doing. If it is a five-minute fix you can do yourself, we will say so. If it needs a van, it is a $89 service call — credited in full against an approved repair — and you get the price for the work before we start.
On site 8:00 am – 8:00 pm, seven days · phone answered 24/7 · Redmond, WA